Shipping & Returns
Shipping & Handling
Due to the instability of oil prices and fluctuating shipping rates, online shipping methods offered at this time are UPS or FedEx Ground services. However, we do have other shipping options available by special request such as Next Day Air, 2-Day and 3-Day services, and USPS Priority mail. These shipping options are available by quote only, and may be requested by using our contact form or by calling APC at 1-800-590-5360.
Most orders placed between 8:00 a.m. and 12:00 p.m. Central Standard Time are processed the same day. Many of our in-stock items are shipped the same or next day via UPS Ground. You may use the map below to calculate estimated shipping time.
Product returns by Customers, if not otherwise prohibited, must be made within 30 days of purchase. APC does not take title to returned products until the item is received by our facility at the applicable return location. Returned product must be in original packaging, unused, undamaged, and in saleable (like new) condition. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charge by APC. (See Terms & Conditions)
Custom Orders are sold on a "Final Sale" basis only. No cancellations, returns, refunds or credits are allowed for custom printing and manufactured products.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We will notify you via e-mail regarding your request.